Campaign Snap Status - Incident history https://campaignsnap.instatus.com Campaign Snap Mon, 21 Sep 2026 16:06:39 +0000 Background Jobs is back up Type: Incident Affected Components: Background Jobs Sep 21, 16:06:39 GMT+0 - Investigating - Background Jobs is down at the moment. This incident was automatically created by Instatus monitoring. Sep 21, 16:08:59 GMT+0 - Resolved - Background Jobs is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Sep <var data-var='date'> 21</var>, <var data-var='time'>16:06:39</var> GMT+0</small><br><strong>Investigating</strong> - Background Jobs is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Sep <var data-var='date'> 21</var>, <var data-var='time'>16:08:59</var> GMT+0</small><br><strong>Resolved</strong> - Background Jobs is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Mon, 21 Sep 2026 16:06:39 +0000 https://campaignsnap.instatus.com/incident/cmubfty6002gj07nxvyixlijd https://campaignsnap.instatus.com/incident/cmubfty6002gj07nxvyixlijd File Storage is back up Type: Incident Sep 21, 14:02:49 GMT+0 - Investigating - File Storage is down at the moment. This incident was automatically created by Instatus monitoring. Sep 21, 14:05:03 GMT+0 - Resolved - File Storage is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

<p><small>Sep <var data-var='date'> 21</var>, <var data-var='time'>14:02:49</var> GMT+0</small><br><strong>Investigating</strong> - File Storage is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Sep <var data-var='date'> 21</var>, <var data-var='time'>14:05:03</var> GMT+0</small><br><strong>Resolved</strong> - File Storage is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Mon, 21 Sep 2026 14:02:49 +0000 https://campaignsnap.instatus.com/incident/cmubbetb202dw07pk52twlov3 https://campaignsnap.instatus.com/incident/cmubbetb202dw07pk52twlov3 Platform is back up Type: Incident Affected Components: Platform Sep 21, 14:02:21 GMT+0 - Investigating - Platform is down at the moment. This incident was automatically created by Instatus monitoring. Sep 21, 14:04:39 GMT+0 - Resolved - Platform is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Sep <var data-var='date'> 21</var>, <var data-var='time'>14:02:21</var> GMT+0</small><br><strong>Investigating</strong> - Platform is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Sep <var data-var='date'> 21</var>, <var data-var='time'>14:04:39</var> GMT+0</small><br><strong>Resolved</strong> - Platform is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Mon, 21 Sep 2026 14:02:21 +0000 https://campaignsnap.instatus.com/incident/cmubbe36l02dr07pk5hk20ivl https://campaignsnap.instatus.com/incident/cmubbe36l02dr07pk5hk20ivl Incident Report: Brief Service Disruption on March 21, 2026 Type: Incident Duration: 1 day and 4 hours Affected Components: Platform, API & Database, Email Service, Background Jobs Mar 22, 03:28:00 GMT+0 - Resolved - This incident has been resolved. Mar 22, 03:00:00 GMT+0 - Investigating - The Campaign Snap platform is experiencing a system-wide outage. Mar 22, 03:28:01 GMT+0 - Postmortem - On March 21, 2026, the Campaign Snap platform experienced a temporary system-wide outage caused by an expired authentication token in our secure internal networking configuration. This prevented backend services from communicating with each other. The issue was quickly identified, the token was refreshed, and all services were fully restored. We have since implemented enhanced monitoring with proactive expiration alerts well in advance of any future token renewals. Type: Incident

Duration: 1 day and 4 hours

Affected Components: , , ,

<p><small>Mar <var data-var='date'> 22</var>, <var data-var='time'>03:28:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Mar <var data-var='date'> 22</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Investigating</strong> - The Campaign Snap platform is experiencing a system-wide outage..</p> <p><small>Mar <var data-var='date'> 22</var>, <var data-var='time'>03:28:01</var> GMT+0</small><br><strong>Postmortem</strong> - On March 21, 2026, the Campaign Snap platform experienced a temporary system-wide outage caused by an expired authentication token in our secure internal networking configuration. This prevented backend services from communicating with each other. The issue was quickly identified, the token was refreshed, and all services were fully restored. We have since implemented enhanced monitoring with proactive expiration alerts well in advance of any future token renewals..</p> ]]> Sun, 22 Mar 2026 03:00:00 +0000 https://campaignsnap.instatus.com/incident/cmndua2n3045asbf9augr8tli https://campaignsnap.instatus.com/incident/cmndua2n3045asbf9augr8tli